{"id":2907,"date":"2021-02-15T12:01:41","date_gmt":"2021-02-15T12:01:41","guid":{"rendered":"https:\/\/www.remi.edu.in\/blog\/?p=2907"},"modified":"2021-02-17T12:43:52","modified_gmt":"2021-02-17T12:43:52","slug":"the-importance-of-relationship-management-in-construction-contracts","status":"publish","type":"post","link":"https:\/\/uat.remiol.com\/blog\/the-importance-of-relationship-management-in-construction-contracts\/","title":{"rendered":"The Importance of Relationship Management in Construction Contracts"},"content":{"rendered":"\r\n<blockquote class=\"wp-block-quote is-style-default\">\r\n<p>Manoj Nair<\/p>\r\n<cite>Partner &#8211; SVM Contract Consultants <\/cite><\/blockquote>\r\n\r\n<div id=\"pl-2907\" class=\"panel-layout\">\r\n<div id=\"pg-2907-0\" class=\"panel-grid panel-no-style\" data-style=\"{&quot;background_image_attachment&quot;:false,&quot;background_display&quot;:&quot;tile&quot;,&quot;cell_alignment&quot;:&quot;flex-start&quot;}\" data-ratio=\"1\" data-ratio-direction=\"right\">\r\n<div id=\"pgc-2907-0-0\" class=\"panel-grid-cell\" data-weight=\"1\">\r\n<div id=\"panel-2907-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" data-style=\"{&quot;background_image_attachment&quot;:false,&quot;background_display&quot;:&quot;tile&quot;}\">\r\n<div class=\"so-widget-sow-editor so-widget-sow-editor-base\">\r\n<p>Relationship Management in Contracts can be defined as developing a constructive, co-operative and collaborative working arrangement with your Contractor, with an objective to achieve the intended contracting goals and establishing a long-term partnership with your contractor\/supplier\/vendor (for the sake of brevity hereinafter referred to as \u201cContractor\u201d).<\/p>\r\n<p>Have you ever wondered why Contractors are called by organizations as partner\/s or strategic partner\/s. A partner is someone who shares your goals and objectives. If you win, your partner wins and if you fail your partner fails. The same is applicable in a reverse scenario where your partner (vendor) fails or becomes bankrupt \u2013 it will have a substantial impact on your on-going project.<\/p>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<p>Relationship Management is one of the key ingredients in achieving success in your contracts (the others being setting up a Contract Management Team, Managing Service Performance and Contract Administration). The chances of your contract being successful is based on a few areas:<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li>If your organization\u2019s interest is aligned with your Contractor\u2019s interest<\/li>\r\n<li>It draws an analogy to the performance appraisal of an employee<\/li>\r\n<li>If your organization\u2019s vision statement is to be the No.1 EPC company in the industry<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 39px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h4><strong>You need to ask yourself a few questions:<\/strong><\/h4>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<ul>\r\n<li>Are your performance objectives as the employee, aligned with the company\u2019s objective?<\/li>\r\n<li>Can you extend the same reasoning to your Contractor?<\/li>\r\n<li>Is your Contractor\u2019s interest aligned with your organization\u2019s objectives?<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p>The approach to managing the relationship will depend on the type of contract &#8211; there is no one universal formula &#8211; organizations are dependent on their Contractors for supplies and in some cases critical activity is outsourced.\u00a0 The nature of relationship management would depend on where your Contractor fits in, within the long-term strategic objectives of the company. For relationship management to succeed you need to maintain trust, open communication and build a collaborative approach with your Contractor; relationship management fails where there is mistrust, lack of senior management involvement, lack of communication and misunderstanding.<\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h4><strong>Managing your contracts effectively, organizations need to invest in developing a relationship management plan, a plan that would address the following:<\/strong><\/h4>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 35px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<ul>\r\n<li>Agreed &amp; easily understood mutual objectives<\/li>\r\n<li>Collaborative, co-operative working model \u2013 adopting a win- win situation<\/li>\r\n<li>Resolving issues before they become disputes<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 32px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<p>International standard forms of Contracts like FIDIC, JCT and NEC also emphasize on managing relationship between contracting parties. If you&#8217;d like to learn more, please visit our online courses section: <a href=\"https:\/\/www.remi.edu.in\/remi-online-program\/\">https:\/\/www.remi.edu.in\/remi-online-program\/<\/a><\/p>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 30px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-button is-style-squared\"><a class=\"wp-block-button__link has-text-color has-very-dark-gray-color has-background has-luminous-vivid-amber-background-color\" href=\"https:\/\/www.remi.edu.in\/\">Explore your career options<\/a><\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n<hr class=\"wp-block-separator\" \/>\r\n\r\n\r\n<div aria-hidden=\"true\">\u00a0<\/div>\r\n<div class=\"wp-block-media-text alignwide\">\r\n<figure class=\"wp-block-media-text__media\"><br \/><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-2973 size-full\" src=\"https:\/\/www.remi.edu.in\/blog\/wp-content\/uploads\/sites\/2\/2021\/02\/Major_Nair-1.jpg\" alt=\"\" width=\"640\" height=\"622\" \/><\/figure>\r\n<div class=\"wp-block-media-text__content\">\r\n<p>Manoj Nair is a Partner with SVM Contract Consultants. He has over 20 years of professional experience in consulting and training and has trained over 200 Corporates across South Asian countries. Mr. Nair is a qualified Solicitor : Supreme Court England &amp; Wales, and LL.B. He also holds a professional certification in Project Leadership, Management, &amp; Communications, Contract Management and Managing Outsourcing Contract from \u201cThe George Washington School of Business\u201d.<\/p>\r\n<p>He holds expertise in training Contract Drafting, Contract Negotiations, Contract\/Procurement Management, Managing Outsourcing Contracts, Proposal Writing, Statement Of Work (SOW), Vendor Management, Negotiations for Supply Chain Managers, FIDIC Conditions Of Contract, US FCPA And UK Bribery Act, Anti Money Laundering and Counter Terrorism Financing, Business Case Writing, Claims Management &amp; Negotiations<\/p>\r\n<\/div>\r\n<\/div>\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n\r\n\r\n<div class=\"wp-block-button is-style-squared\"><a class=\"wp-block-button__link has-text-color has-very-light-gray-color has-background has-very-dark-gray-background-color\" href=\"https:\/\/www.remi.edu.in\/remi-online-program\/\">Explore Online Learning Circle<\/a><\/div>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 47px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2>Related Tags<\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 24px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n<p class=\"wp-block-tag-cloud\"><a href=\"https:\/\/uat.remiol.com\/blog\/tag\/broker-certification-course\/\" class=\"tag-cloud-link tag-link-9 tag-link-position-1\" style=\"font-size: 8pt;\" aria-label=\"broker certification course (1 item)\">broker certification course<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/careers\/\" class=\"tag-cloud-link tag-link-30 tag-link-position-2\" style=\"font-size: 14.3pt;\" aria-label=\"careers (2 items)\">careers<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/communication\/\" class=\"tag-cloud-link tag-link-43 tag-link-position-3\" style=\"font-size: 8pt;\" aria-label=\"Communication (1 item)\">Communication<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/covid-19\/\" class=\"tag-cloud-link tag-link-35 tag-link-position-4\" style=\"font-size: 14.3pt;\" aria-label=\"Covid 19 (2 items)\">Covid 19<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/dcpr-2034\/\" class=\"tag-cloud-link tag-link-21 tag-link-position-5\" style=\"font-size: 8pt;\" aria-label=\"DCPR 2034 (1 item)\">DCPR 2034<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/digital-marketing\/\" class=\"tag-cloud-link tag-link-44 tag-link-position-6\" style=\"font-size: 8pt;\" aria-label=\"Digital Marketing (1 item)\">Digital Marketing<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/efficiency\/\" class=\"tag-cloud-link tag-link-66 tag-link-position-7\" style=\"font-size: 8pt;\" aria-label=\"efficiency (1 item)\">efficiency<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/environmental\/\" class=\"tag-cloud-link tag-link-58 tag-link-position-8\" style=\"font-size: 8pt;\" aria-label=\"Environmental (1 item)\">Environmental<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/esg\/\" class=\"tag-cloud-link tag-link-57 tag-link-position-9\" style=\"font-size: 8pt;\" aria-label=\"ESG (1 item)\">ESG<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/expert-opinion\/\" class=\"tag-cloud-link tag-link-33 tag-link-position-10\" style=\"font-size: 14.3pt;\" aria-label=\"Expert Opinion (2 items)\">Expert Opinion<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/finance\/\" class=\"tag-cloud-link tag-link-37 tag-link-position-11\" style=\"font-size: 8pt;\" aria-label=\"Finance (1 item)\">Finance<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/financial-lockdown\/\" class=\"tag-cloud-link tag-link-40 tag-link-position-12\" style=\"font-size: 8pt;\" aria-label=\"Financial Lockdown (1 item)\">Financial Lockdown<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/fsi\/\" class=\"tag-cloud-link tag-link-22 tag-link-position-13\" style=\"font-size: 8pt;\" aria-label=\"FSI (1 item)\">FSI<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/governance\/\" class=\"tag-cloud-link tag-link-60 tag-link-position-14\" style=\"font-size: 8pt;\" aria-label=\"Governance (1 item)\">Governance<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/impact-of-the-dcpr\/\" class=\"tag-cloud-link tag-link-20 tag-link-position-15\" style=\"font-size: 8pt;\" aria-label=\"impact of the DCPR (1 item)\">impact of the DCPR<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/india\/\" class=\"tag-cloud-link tag-link-61 tag-link-position-16\" style=\"font-size: 8pt;\" aria-label=\"India (1 item)\">India<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/indian-real-estate\/\" class=\"tag-cloud-link tag-link-41 tag-link-position-17\" style=\"font-size: 8pt;\" aria-label=\"Indian Real Estate (1 item)\">Indian Real Estate<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/industry-insights\/\" class=\"tag-cloud-link tag-link-32 tag-link-position-18\" style=\"font-size: 8pt;\" aria-label=\"Industry Insights (1 item)\">Industry Insights<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/innovation\/\" class=\"tag-cloud-link tag-link-65 tag-link-position-19\" style=\"font-size: 8pt;\" aria-label=\"innovation (1 item)\">innovation<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/lockdown\/\" class=\"tag-cloud-link tag-link-36 tag-link-position-20\" style=\"font-size: 8pt;\" aria-label=\"Lockdown (1 item)\">Lockdown<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/real-estate\/\" class=\"tag-cloud-link tag-link-28 tag-link-position-21\" style=\"font-size: 22pt;\" aria-label=\"real estate (4 items)\">real estate<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/real-estate-broker-certification-program\/\" class=\"tag-cloud-link tag-link-10 tag-link-position-22\" style=\"font-size: 8pt;\" aria-label=\"Real Estate Broker Certification Program (1 item)\">Real Estate Broker Certification Program<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/real-estate-broker-course\/\" class=\"tag-cloud-link tag-link-11 tag-link-position-23\" style=\"font-size: 8pt;\" aria-label=\"real estate broker course (1 item)\">real estate broker course<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/real-estate-business\/\" class=\"tag-cloud-link tag-link-38 tag-link-position-24\" style=\"font-size: 8pt;\" aria-label=\"Real Estate Business (1 item)\">Real Estate Business<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/real-estate-developers\/\" class=\"tag-cloud-link tag-link-39 tag-link-position-25\" style=\"font-size: 8pt;\" aria-label=\"Real Estate Developers (1 item)\">Real Estate Developers<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/real-estate-professionals\/\" class=\"tag-cloud-link tag-link-29 tag-link-position-26\" style=\"font-size: 8pt;\" aria-label=\"real estate professionals (1 item)\">real estate professionals<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/real-estate-skills\/\" class=\"tag-cloud-link tag-link-27 tag-link-position-27\" style=\"font-size: 8pt;\" aria-label=\"real estate skills (1 item)\">real estate skills<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/responsible-capital\/\" class=\"tag-cloud-link tag-link-64 tag-link-position-28\" style=\"font-size: 8pt;\" aria-label=\"responsible capital (1 item)\">responsible capital<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/site-layout\/\" class=\"tag-cloud-link tag-link-24 tag-link-position-29\" style=\"font-size: 8pt;\" aria-label=\"site layout (1 item)\">site layout<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/social\/\" class=\"tag-cloud-link tag-link-59 tag-link-position-30\" style=\"font-size: 8pt;\" aria-label=\"Social (1 item)\">Social<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/soft-skills\/\" class=\"tag-cloud-link tag-link-45 tag-link-position-31\" style=\"font-size: 8pt;\" aria-label=\"Soft Skills (1 item)\">Soft Skills<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/stakeholder-relations\/\" class=\"tag-cloud-link tag-link-67 tag-link-position-32\" style=\"font-size: 8pt;\" aria-label=\"stakeholder relations (1 item)\">stakeholder relations<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/sustainability\/\" class=\"tag-cloud-link tag-link-62 tag-link-position-33\" style=\"font-size: 8pt;\" aria-label=\"sustainability (1 item)\">sustainability<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/sustainable-growth\/\" class=\"tag-cloud-link tag-link-63 tag-link-position-34\" style=\"font-size: 8pt;\" aria-label=\"sustainable growth (1 item)\">sustainable growth<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/tdr\/\" class=\"tag-cloud-link tag-link-23 tag-link-position-35\" style=\"font-size: 8pt;\" aria-label=\"TDR (1 item)\">TDR<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/technology\/\" class=\"tag-cloud-link tag-link-34 tag-link-position-36\" style=\"font-size: 8pt;\" aria-label=\"Technology (1 item)\">Technology<\/a>\n<a href=\"https:\/\/uat.remiol.com\/blog\/tag\/training\/\" class=\"tag-cloud-link tag-link-46 tag-link-position-37\" style=\"font-size: 8pt;\" aria-label=\"Training (1 item)\">Training<\/a><\/p>\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 36px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n\r\n<h2>Trending Articles<\/h2>\r\n\r\n\r\n\r\n<div class=\"wp-block-spacer\" style=\"height: 29px;\" aria-hidden=\"true\">\u00a0<\/div>\r\n\r\n\r\n<ul class=\"wp-block-latest-posts__list is-grid columns-3 alignleft wp-block-latest-posts\"><li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/uat.remiol.com\/blog\/what-a-real-estate-agent-ought-to-know\/\">What a Real Estate Agent ought to know?<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/uat.remiol.com\/blog\/driving-real-estate-growth-the-impetus-of-tier-ii-iii-cities\/\">Driving Real Estate Growth: The Impetus of Tier II &amp; Tier III Cities<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/uat.remiol.com\/blog\/rera-current-status-and-implications-for-promoters\/\">RERA Current Status and Implications for Promoters<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/uat.remiol.com\/blog\/esg-in-indias-real-estate-driving-sustainable-growth-and-positive-impact\/\">ESG in India&#8217;s Real Estate: Driving Sustainable Growth and Positive Impact<\/a><\/li>\n<li><a class=\"wp-block-latest-posts__post-title\" href=\"https:\/\/uat.remiol.com\/blog\/navigating-stressed-assets-in-real-estate-transforming-challenges-into-opportunities\/\">Navigating Stressed Assets in Real Estate: Transforming Challenges into Opportunities<\/a><\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Manoj Nair Partner &#8211; SVM Contract Consultants Relationship Management in Contracts can be defined as developing a constructive, co-operative and collaborative working arrangement with your Contractor, with an objective to achieve the intended contracting goals and establishing a long-term partnership [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2909,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[42,2,4],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/posts\/2907"}],"collection":[{"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/comments?post=2907"}],"version-history":[{"count":53,"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/posts\/2907\/revisions"}],"predecessor-version":[{"id":2974,"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/posts\/2907\/revisions\/2974"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/media\/2909"}],"wp:attachment":[{"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/media?parent=2907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/categories?post=2907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/uat.remiol.com\/blog\/wp-json\/wp\/v2\/tags?post=2907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}